Registrant FAQs

You can find your membership card by signing into your account and clicking on the ‘permit’ button next to the applicable nursing designation under the ‘active and future permit’ section. By clicking on ‘tax receipt’ in the same section, our system will generate your receipt. Alternatively, both can be accessed by clicking on ‘download registration’ on the lefthand sidebar.

Forms submitted by employers are considered third-party documents and cannot be shared by CANNN. If you wish to have a copy of employer submitted forms, please contact your employer. You can request confirmation of your self-reported hours by CANNN by emailing info@cannn.ca

Relevant documents to your nursing practice can be found under the Registrants tab on our website, and ‘practice and standards’ under your nursing designation.

It is your responsibility to keep up to date your most current contact information throughout the year. You can make changes to your contact details, education history, employment details, and other registrations anytime by signing into your account and selecting  ‘my profile’ on the lefthand sidebar.

If you have had a legal name change, you can record that change under ‘my profile’ in the personal information section. We will require proof of the legal name change – the following documents are accepted: 

  • Marriage certificate; or
  • Divorce decree; or
  • Notarized statutory declaration of legal name change

Professional memberships for government employees are considered third-party purchases in accordance with the Reciprocal Taxation Agreement (RTA) and are not GST exempt.

The Quality Assurance Program (QAP) has been introduced as the new framework for supporting continued competence, replacing the previous Continuing Competency Program.  All registrants must complete a Self-Assessment Questionnaire (clinical or non-clinical version) and a Professional Development Plan (PDP) based on self-assessment outcomes. PDPs must be entered into the registration system before renewal is complete. 

If you were registered at any point during the year, you must complete a Professional Development Plan (PDP) based on self-assessment for that year. Being on leave, short term employment, or not having renewed your registration into the new year do not change the requirement to provide a satisfactory PDP.

Policy Q1 – Quality Assurance Program

We have reviewed our registration processes and policies and the decision was made to remove the non-practicing license from our register. Individuals who are not actively practicing will no longer hold a registration status with the College but can reapply for reinstatement at any time. This change helps streamline registration categories and ensures that all listed registrants are eligible for active nursing practice.

These entities serve distinct yet complementary roles within the healthcare and nursing profession:

  • Regulator: Protects the public by setting and enforcing standards for safe, competent, and ethical nursing practice. This includes registration, education approvals, and addressing unprofessional conduct.
  • Association: Advocates for the interests of the nursing profession, providing career development, education, and research opportunities while promoting the profession to employers and government.
  • Union: Represents employees in negotiating wages, benefits, and working conditions, resolving grievances, and advocating for employee rights.
  • Employer: Hires and compensates nurses, defines job duties, and ensures a safe and supportive workplace aligned with employment laws.

Learn more about these roles and their impact here: Info Sheet

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